The car wash that "isn't free" and when you pay $$ for the higher up services you expect to get what you pay for... or at least close. The guy /employee of Entec car wash was in 20s wearing his phone bud(s), shorts below his butt, sloppily dressed & obviously could care less about his job or customer service .... well I don't recommend this car wash unless you get it free or desperate. paid for the BEST wash & when finished (my new Traverse only had daily dirt on it) my vehicle was still dirt! I'm not a clean fanatic. BUT after 2 runs the dirt was still on lower half. the guy never came out from behind the glass window, stayed on his phone even after I walked over to get his attention. he then tossed ME a cloth to clean MY vehicle AFTER I'd PAID for top wash. I called & complained & asked mgt for a refund.